Bitelio documentation
Set up your store’s second-purchase follow-up, prepare your channels and measure the results.
Bitelio helps your customers buy again. It combines their purchases, answers and your product information to adapt questions, help and recommendations within the limits you approve.
Start with your store
Getting started
What to prepare and how to move from a draft to a customer pilot.
Connect Shopify
Install through Shopify or link your existing business project with a temporary code.
Prepare your program
One store program, with a different journey for each customer.
Measure the result
Separate observed purchases, assisted sales and improvement against the comparison.
Prepare a useful experience
- Products and brand: reviewed knowledge, visual identity and sender.
- Surveys that adapt: answer options, conditional steps and publication in Shopify.
- Channels and customer help: email, WhatsApp, browser and mobile app when connected and permitted.
- Offers and limits: discounts, gifts and free shipping with conditions and a budget.
The guided program uses Shopify. Access to the program and sending depends on the project's availability and configuration. Read connection guidance if Shopify does not allow installation.
Campaigns, workflows and integrations
You can also use campaigns, workflows, segments and templates. They remain independent tools for your marketing activity.
For other CMS platforms, start with the custom integration guide. To integrate a mobile app, read native surveys. The API reference retains the contracts for contacts, events, sending and automation.
Need help with setup? Contact support@bitelio.com.