# Bitelio documentation (/)

Bitelio helps your customers buy again. It combines their purchases, answers and your product information to adapt questions, help and recommendations within the limits you approve.

## Start with your store

<Cards>
  <Card title="Getting started" href="/second-purchase">
    What to prepare and how to move from a draft to a customer pilot.
  </Card>

  <Card title="Connect Shopify" href="/second-purchase/shopify">
    Install through Shopify or link your existing business project with a temporary code.
  </Card>

  <Card title="Prepare your program" href="/second-purchase/program">
    One store program, with a different journey for each customer.
  </Card>

  <Card title="Measure the result" href="/second-purchase/results">
    Separate observed purchases, assisted sales and improvement against the comparison.
  </Card>
</Cards>

## Prepare a useful experience

* [Products and brand](/second-purchase/products-brand): reviewed knowledge, visual identity and sender.
* [Surveys that adapt](/second-purchase/surveys): answer options, conditional steps and publication in Shopify.
* [Channels and customer help](/second-purchase/channels): email, WhatsApp, browser and mobile app when connected and permitted.
* [Offers and limits](/second-purchase/incentives): discounts, gifts and free shipping with conditions and a budget.

The guided program uses Shopify. Access to the program and sending depends on the project's availability and configuration. Read [connection guidance](/second-purchase/shopify) if Shopify does not allow installation.

## Campaigns, workflows and integrations

You can also use [campaigns](/concepts/campaigns), [workflows](/concepts/workflows), [segments](/concepts/segments) and [templates](/concepts/templates). They remain independent tools for your marketing activity.

For other CMS platforms, start with the [custom integration guide](/guides/custom-cms). To integrate a mobile app, read [native surveys](/guides/native-surveys). The [API reference](/api-reference/overview) retains the contracts for contacts, events, sending and automation.

Need help with setup? Contact [support@bitelio.com](mailto:support@bitelio.com).