Error Codes

{
  "success": false,
  "error": {
    "code": "VALIDATION_ERROR",
    "message": "Request validation failed",
    "statusCode": 422,
    "requestId": "f47ac10b-58cc-4372-a567-0e02b2c3d479",
    "errors": [
      {
        "field": "email",
        "message": "Invalid email",
        "code": "invalid_string"
      }
    ],
    "suggestion": "One or more fields have incorrect types. Check that strings are quoted, numbers are unquoted, and booleans are true/false."
  },
  "timestamp": "2025-11-30T10:30:00.000Z"
}

{
  "success": false,
  "error": {
    "code": "INVALID_API_KEY",
    "message": "Invalid secret API key. This endpoint requires a secret key (sk_*), not a public key.",
    "statusCode": 401,
    "requestId": "abc-123",
    "suggestion": "Verify your API key is correct and starts with \"sk_\" for secret keys or \"pk_\" for public keys."
  },
  "timestamp": "2025-11-30T10:30:00.000Z"
}

{
  "success": false,
  "error": {
    "code": "MISSING_AUTH",
    "message": "Authorization header is required",
    "statusCode": 401,
    "requestId": "abc-123",
    "suggestion": "Include an Authorization header with format: \"Authorization: Bearer YOUR_API_KEY\""
  },
  "timestamp": "2025-11-30T10:30:00.000Z"
}

{
  "success": false,
  "error": {
    "code": "VALIDATION_ERROR",
    "message": "Request validation failed",
    "statusCode": 422,
    "requestId": "abc-123",
    "errors": [
      {
        "field": "email",
        "message": "Invalid email",
        "code": "invalid_string"
      }
    ],
    "suggestion": "One or more fields have incorrect types. Check that strings are quoted, numbers are unquoted, and booleans are true/false."
  },
  "timestamp": "2025-11-30T10:30:00.000Z"
}

{
  "success": false,
  "error": {
    "code": "VALIDATION_ERROR",
    "message": "Request validation failed",
    "statusCode": 422,
    "requestId": "abc-123",
    "errors": [
      {
        "field": "event",
        "message": "Required",
        "code": "invalid_type"
      },
      {
        "field": "email",
        "message": "Required",
        "code": "invalid_type"
      }
    ],
    "suggestion": "Required fields are missing. Ensure all required fields are included in your request."
  },
  "timestamp": "2025-11-30T10:30:00.000Z"
}

{
  "success": false,
  "error": {
    "code": "TEMPLATE_NOT_FOUND",
    "message": "Template with ID \"tpl_abc123\" was not found",
    "statusCode": 404,
    "requestId": "abc-123",
    "details": {
      "resource": "Template",
      "id": "tpl_abc123"
    },
    "suggestion": "Ensure the template ID is correct and belongs to your project. You can list available templates via the API."
  },
  "timestamp": "2025-11-30T10:30:00.000Z"
}

{
  "success": false,
  "error": {
    "code": "RATE_LIMIT_EXCEEDED",
    "message": "Rate limit exceeded. Please try again later.",
    "statusCode": 429,
    "requestId": "abc-123",
    "suggestion": "You have exceeded the rate limit. Wait a moment before retrying, or upgrade your plan."
  },
  "timestamp": "2025-11-30T10:30:00.000Z"
}

{
  "success": true,
  "data": {
    "contact": "cnt_abc123",
    "event": "evt_xyz789",
    "timestamp": "2025-11-30T10:30:00.000Z"
  }
}

try {
  const response = await fetch('https://api.bitelio.com/v1/track', {
    method: 'POST',
    headers: {
      'Authorization': `Bearer ${publicKey}`,
      'Content-Type': 'application/json'
    },
    body: JSON.stringify({
      event: 'purchase',
      email: 'user@example.com'
    })
  });

  const data = await response.json();

  if (!data.success) {
    // Something went wrong
    console.error(`Error [${data.error.code}]:`, data.error.message);

    // Surface the API's suggested fix
    if (data.error.suggestion) {
      console.log('Suggestion:', data.error.suggestion);
    }

    // Keep the request ID around for support
    console.log('Request ID:', data.error.requestId);

    // Branch on the specific code
    switch (data.error.code) {
      case 'VALIDATION_ERROR':
        // Print each field that failed
        data.error.errors?.forEach(err => {
          console.log(`${err.field}: ${err.message}`);
        });
        break;
      case 'INVALID_API_KEY':
        // Ask the user to re-check their key
        break;
      case 'REVOKED_API_KEY':
      case 'EXPIRED_API_KEY':
        // The key WAS valid: rotate it rather than asking anyone to re-check a typo
        break;
      case 'RATE_LIMIT_EXCEEDED':
        // Retry later with backoff
        break;
    }

    return;
  }

  // Success path
  console.log('Event tracked:', data.data);
} catch (error) {
  console.error('Network error:', error);
}

import requests

response = requests.post(
    'https://api.bitelio.com/v1/track',
    headers={
        'Authorization': f'Bearer {public_key}',
        'Content-Type': 'application/json'
    },
    json={
        'event': 'purchase',
        'email': 'user@example.com'
    }
)

data = response.json()

if not data.get('success'):
    error = data['error']
    print(f"Error [{error['code']}]: {error['message']}")

    # Surface the suggested fix
    if 'suggestion' in error:
        print(f"Suggestion: {error['suggestion']}")

    # Keep the request ID around
    print(f"Request ID: {error['requestId']}")

    # Print field-level failures
    if error['code'] == 'VALIDATION_ERROR':
        for err in error.get('errors', []):
            print(f"{err['field']}: {err['message']}")
else:
    print(f"Event tracked: {data['data']}")

// Capture the request ID in your own logging
const response = await fetch('https://api.bitelio.com/v1/send', {
  // ... your request
});

const requestId = response.headers.get('X-Request-ID');
console.log('Request ID:', requestId);  // Store it for correlation

const data = await response.json();
if (!data.success) {
  console.error('Error:', data.error.message);
  console.error('Request ID:', data.error.requestId);  // Matches the header
}